User should check whether the blockchain network is congested. Users can visit blockchain explorers to view the current network status and transaction times. If the network is congested, consider waiting for the congestion to ease before attempting to withdraw again.
确认账户余额
Before initiating any withdrawal, users should verify that they have sufficient balance in their TokenPocket wallet to cover the withdrawal amount and network fees. If balance is insufficient, deposit more funds or reduce the withdrawal amount.
核对提现地址
Double-check the withdrawal address before submitting a transaction. A misplaced character can lead to irreversible loss of funds. It may be helpful to copy and paste rather than typing it out manually.
关注平台通知
Before attempting a withdrawal, it’s a good practice to check official communication channels for announcements about maintenance or system updates that may affect transactions.
检查网络设置
If you suspect network issues, temporarily disable VPNs or proxies to see if it resolves the issue. Testing on a different internet connection may help as well.